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Polite People Help Organizations Thrive

Health and wellness can be attributed to a combination of numerous factors. It comes as no surprise that a positive, mental state is one of those key components. With companies striving to improve the overall wellness of their employees, multiple studies have documented that a culture of “happiness” can significantly impact the success of the any given organization. Many employers now recognize that employees who display jovial, positive attitudes typically demonstrate increased productivity both in their professional roles as well as in the personal lives. Furthermore, happy people overwhelmingly tend to be polite people. Therefore, in today’s competitive job market, the polished, well-mannered candidate certainly has the edge.

So, does it make a difference if employees are well-educated in the rules of proper etiquette? Behavioral experts believe it does. Impolite people are generally unhappy people, and according to the Gallup Management Journal, a disengaged (unhappy), full-time employee costs their company around $13,000 per year. These employees together miss 86.5 million more work days annually which costs costs American businesses more than $300 billion every year. Conversely, happy employees express greater job satisfaction and, in turn, produce greater results. Here are a few examples of how polite employees compare to their counterparts. Happy, well-mannered employees:

-Have superior interpersonal skills
-Eat healthier and generally sleep better
-Are considered more popular and more likable
-Are more willing to help co-workers and customers
-Tend to lead lives of integrity and are more honest and sincere
-Discuss their career in a positive manner
-Take on a broad range of tasks
-Report greater job satisfaction
-Interact more frequently with others
-Exhibit a greater degree of cooperation
-Display more patience and a greater desire for new adventures
-Make decisions more efficiently
-Report greater job satisfaction
-Perform acts of courtesy more frequently
-Live longer with a higher quality of life
-Enjoy higher income levels

In order to avoid low morale and low productivity, which often leads to low profitability, top-performing organizations require a different set of employee expectations than those that may have been top priorities in days gone by. Today’s employers are seeking happy, polished employees who remain loyal to their brand, speak fondly of their industry and look to be positive in virtually every situation. Luckily for employees and employers alike, exhibiting good manners is a skill that can be developed through proper training. A person knowledgeable in societal expectations and actions that display consideration for others is one who will be much more likely to succeed in business and in life. Every company is seeking those types to represent them well in the business arena. Striving to be a polished, positive professional leads not only to one’s own sense of happiness and contentment but greatly impacts their community in a positive manner overall.