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More Manners #3: Appropriate Verbal and Non-Verbal Communication

More Manners #3:Demonstrates appropriate Non-Verbal Communication Non-verbal communication is the exchange of emotions or information without the use of words. This list is endless but includes:rolling the eyesintense eye contact (or refusing eye contact)body stancefacial expressionslooking at your phone mid-coversationlooking at your watchlicking your lipsstepping backwards away from someonebowing your chestplaying with your hairand on and on and on….. Those with proper etiquette... Read more

Author: Jacquelyn Flesner

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More Manners #2: Overall Poise

More Manners #2: Overall poise (demonstrating composure and gracefulness even when under great stress or pressure; balanced) Maintaining a sense of calm when the waters of life seem smooth and tranquil is somewhat easy, yet the real challenge presents itself when waves rock the boat and crash painfully against the shore. Those with a high level of overall poise find a way to be kind and pleasant in all situations.  Polite, well-balanced people handle life’s tough patches with... Read more

Author: Jacquelyn Flesner

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Etiquette Self-Assessment for 2013

To kick off the new year, we’re beginning a series of posts entitled “More Manners” to guide you in assessing your personal level of Polish, Poise and Proper Behavior. We will feature various etiquette characteristics, and we ask that you consider your individual behavioral style and rate yourself from 1 to 5 (1 being Needs Work to 5 being Mastery).  We encourage you be honest with yourself, and when you discover that you might be a 1, 2 or 3 in any specific area, strive to... Read more

Author: Jacquelyn Flesner

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Win or Lose ….

Today’s Mannerly Moment: Whether your team takes home a triumphant win or is given the opportunity to learn from a painful loss, be certain to demonstrate good sportsmanship after all is said and done. No one respects boastful victors nor do they care for the disobliging... Read more

Author: Jacquelyn Flesner

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Polite People Help Organizations Thrive

Health and wellness can be attributed to a combination of numerous factors. It comes as no surprise that a positive, mental state is one of those key components. With companies striving to improve the overall wellness of their employees, multiple studies have documented that a culture of “happiness” can significantly impact the success of the any given organization. Many employers now recognize that employees who display jovial, positive attitudes typically demonstrate increased... Read more

Author: Jacquelyn Flesner

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Athletes are the face of their University…..

In addition to providing communities and schools with intrinsic value, college athletic programs often serve as the main connection between a school and the public.  Most Americans admittedly relate to any given University based on their loyalty to the football or basketball team and not necessarily due to any academia accolades.  However, the main proposition of higher education is the promise of a valuable learning experience and the offer of knowledge and skills to pursue a successful,... Read more

Author: Jacquelyn Flesner

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